Gorilla / US Project Management Lead / Austin, TX
APR 2024 - PRESENT
Delivery lead for North American operations. Responsibilities & accomplishments include:
- New role, managing north american customer delivery for Gorilla.
Deloitte / Cloud and Engineering Lead / Perth, WA
SEP 2022 - APR 2024
Cloud and engineering team leader in Western Australia. Responsibilities & accomplishments include:
- Built and empowered a high-performing team of 10 engineers and consultants in Western Australia, increasing headcount by 100%. Implemented strategic cross-training programs in DevOps and quality engineering and championed targeted talent acquisitions;
- Identified and automated inefficient manual processes which were leading to resource allocation delays, reducing resource analysis time by 50% and freeing up over 12 total hours per week for leaders. Developed and implemented an innovative resourcing model using Excel, Power Query, and Power Automate;
- Led technical program management for a complex cyber recovery program, delivering across critical work streams including cloud infrastructure, networking, enterprise applications, end user compute and cyber uplift. Successfully refined and communicated business requirements, implemented a streamlined server provisioning process for faster delivery, and spearheaded the development of a comprehensive enterprise cloud strategy encompassing FinOps, governance, and skills training to enable sustainable cloud adoption;
- Spearheaded strategic sales initiatives focused on state government and healthcare, generating over $1.5M in additional revenue. Established Deloitte as the preferred partner for the number one WA cloud vendor.
PwC / Senior Manager - Cloud Engineering / Perth, WA
APR 2020 - SEP 2022
Technical project manager and product owner. Responsibilities & accomplishments include:
- Led a cross-functional team to deliver a modern program and financial management reporting product that slashed monthly reporting time by 80%. We worked closely with users to iteratively design and develop elegant user interfaces and automated data workflows utilizing Excel, SQL, Power Query, and Power BI;
- Owned the product vision and execution of an AWS & Snowflake-based data platform for a health insurance provider's digital transformation program. Defined user and regulatory compliance requirements, analyzed legacy data, and automated data mapping & QA across 4 enterprise platforms, achieving on-time delivery and eliminating manual processes, resulting in over $200k in resource cost savings;
- Guided a cross-functional team of 10 to deliver a transformative cloud modernization strategy for a leading national insurance company. Successfully streamlined technology, processes, and policies across cloud management, DevSecOps, observability, and release management, improving release velocity by over 20%;
- Generated over $2M in subsequent revenue for the business through high-quality deliverables and exceptional customer success metrics, with an average NPS score of 9.5.
Powerledger / Product Manager & Pre-Sales Analyst / Perth, WA
SEP 2017 - APR 2020
Product management and pre-sales focusing on US market clients. Responsibilities & accomplishments include:
- Spearheaded the development of Power Ledger's groundbreaking blockchain-based renewable energy credit marketplace from its infancy, building a base of 5 enterprise customers within a year. Led a cross-functional product team, analyzed market research and outputs of extensive product interviews to identify key pain points and tailor the solution for maximum impact;
- Owned requirements gathering and product strategy for 3 core offerings (xGrid, uGrid & TraceX), driving their evolution through detailed economic modeling and financial feasibility analysis. Ensured financial viability and long-term value proposition for each product;
- Established and led Power Ledger's San Francisco office, overseeing initial product development for TraceX and leading high-impact technical pre-sales conversations with US EV and renewables companies. Secured crucial early-stage partnerships and drove market entry in the US; and,
- Industry thought leader: presented Power Ledger's innovative solutions at 3 international energy & renewables conferences in the US and China. Built brand awareness and established Power Ledger as a key player in the global energy revolution.